🛡️ Warranty

• All products are covered by warranty according to the product description.

• If a product has a stated defect, the warranty does not cover that specific defect.

• The warranty is valid only with the purchase document (invoice) that has no alterations.

• If the product cannot be repaired, the customer has the right to request a replacement.

• Batteries come with a 3-month warranty (consumable item).

❌ Warranty does not apply if:

• The purchase document is missing or has been altered.

• The serial number has been removed, altered, or is unreadable.

• Seller’s stickers have been removed or damaged.

• The product has been repaired outside of a 1it.ee service center.

• The fault is due to misuse (e.g., dropping, liquid, dust).

• The problem is software-related.

• The laptop has not been cleaned of dust – recommended annual maintenance (25–50 € with us).

✅ Buyer’s obligations:

• Use the device for its intended purpose.

• Prevent damage and interference from third parties.

• Protect the device from environmental factors.

• Bring the product to the agreed address during the warranty period.

📄 Warranty claim form: https://1it.ee/hooldus/